Saturday 14th March – Thursday 23rd July (Closed Fridays except for school holidays).
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
Friday 24th July – Monday 31st August (Open daily)
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
Tuesday 1st September – Sunday 1st November (Closed Fridays except for 30th October)
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
No, you can pay on arrival at the National Tramway Museum. However, booking online at least 24 hours in advance offers a slightly lower price.
Please note that some tickets — including Disabled Concession and certain discounted rates such as Blue Light cards — are not available for advance online booking and must be purchased on the day.
View full ticket details here: Book Tickets
Yes, we consider ourselves dog friendly. We just ask that dogs are kept on leads everywhere onsite, and for the comfort of others, do not go into the main café or the indoor play area (unless a ‘service dog’). Dogs can go everywhere elsewhere including the ground floor of the ‘Red Lion’ pub, and all indoor exhibition areas. Dogs can even travel on the trams! (usually on the lower deck only).
We accept the National Disability Card and the National Carers Card as proof of eligibility. Please see: www.disabilityid.co.uk
You can sign up for the scheme and apply for a cards via the following websites:
National Disability Card: www.disabilityid.co.uk
National Carers Card: www.nationalcarerscard.org.uk
We also accept other forms of ID, such as PiP, Nimbus Cards, Blue Badges. Carers need to supply some form of eligibility as an official carer.
Yes. Nearly all of our special events are free for annual return ticket holders. The few exceptions are ‘Premium Events’. You can find these listed on our website: https://tramway.co.uk/whats-on/
Our offices are open 9-5pm on weekdays and it is rare we can’t answer the phone at the weekends. If urgent, please email us on enquiry@tramway.co.uk or message us on Facebook Messenger but we may not be able to get back to you until the next working day.
There is an enquiry form on the group bookings page or you could email us at enquiry@tramway.co.uk.
Unfortunately, our Access Tram developed serious faults in 2024 and we are currently unable to run it. We are currently fundraising to convert another vehicle into a new access tram.
You can find our more on our Accessibility Page.
We do not accept responsibility for the loss of 12 month tickets. We require proof of purchase in the form of a bank statement to re-issue your ticket. We accept a photo of the purchased ticket as a digital copy.
Yes we do. This is roughly a 10% discount. You cannot pre-book tickets with a Blue Light card, so please purchase on arrival. If you require actual prices in advance, please email enquiry@tramway.co.uk during weekdays.
No. It is potentially dangerous onsite during the winter as we engage in winter maintenance and undertake larger infrastructure projects and the like on the track, overhead and elsewhere, including the woodland area. It would not be safe to open it during winter. In addition, this year we are working on our cafe structures and parts of that will be closed off as a construction site.
No, car parking is included in your ticket.
Once you’re on site, you can have as many tram rides as you wish. Our operational trams run approximately every 15 minutes during the day. These are all included in your admission ticket.
