Feedback

Order Number

Please help us improve our visits by taking a few minutes to fill out our feedback form - thank you.

1. From which post code, county or country are you visiting?

2. Date of your visit

2. Date of visit

3. How many people are in your party today?

Age

Male

Female

Other

0-4 years

0 to 4 years male

0 to 4 years female

0 to 4 years other

5-15 years

5 to 15 years male

5 to 15 years female

5 to 15 years other

16-24 years

16 to 24 years male

16 to 24 years female

16 to 24 years other

25-44 years

25 to 44 years male

25 to 44 years female

25 to 44 years other

45-59 years

45 to 59 years male

45 to 59 years female

45 to 59 years other

60-74 years

60 to 74 years male

60 to 74 years female

60 to 74 years other

75+ years

75+ years male

75+ years female

75+ years other

4. What were your motivations for visiting? (Select all that apply)

4. What were your motivations for visiting?

Family day out

Fun / entertainment / escapism

Was in the area

On a day trip

Holidaying in the area

Develop knowledge (of self or family)

For a social experience with friends / family

Well-being / self-development

Desire for nostalgia

Desire for nature / heritage

Desire for culture / learning

Enjoy museums

5. Does anyone in your party consider themselves disabled or less able?

YES NO

6. Is this your first visit to Crich Tramway Village?

YES NO

8. Did you find our staff / volunteers helpful and friendly?

8. Did you find our staff / volunteers helpful and friendly

YES No NEITHER

9. Length of your stay in the area

Are you on a day trip? OR Staying in the area for one or more nights?

10. How long did you spend with us?

Up to one hour 1-2 hour 2-4 hours Over 4 hours

11. Did you come for a special event?

YES NO

What special event, which we don't currently offer, would you like to see at Crich Tramway Village?

12. Which facilities did you visit and purchase from?

Visited

12a. Facilities visited

Rita's Tearooms

Red Lion - Major's Bar

Poulson Room (above Red Lion)

Barnett's Sweet Shop

The Forge Gift Shop

Ice-Cream Parlour

Outside Catering Unit

Purchased from

12b. Facilities purchased from

Rita's Tearooms

Red Lion - Major's Bar

Poulson Room (above Red Lion)

Barnett's Sweet Shop

The Forge Gift Shop

Ice-Cream Parlour

Outside Catering Unit

13. Please rate the following aspects of your visit

1 = Very Poor, 2 = Below Average, 3 = Good, 4 = Above Average, 5 = Excellent

Overall enjoyment

13a. Overall enjoyment

1 2 3 4 5

Value for money

13b. Value for Money

1 2 3 4 5

Quality of food

13c. Quality of food

1 2 3 4 5

Range of food

13d. Range of food

1 2 3 4 5

Range of gifts

13e. Range of gifts

1 2 3 4 5

Value for money in shops and catering outlets

13f. Value for money in shops and catering outlets

1 2 3 4 5

Exhibitions

13g. Exhibitions

1 2 3 4 5

14. Would you visit Crich Tramway Village again?

YES NO POSSIBLY

15. How did you hear about Crich Tramway Village?

Please tick all that apply

15. How did you hear about us?

Radio Advertisement

Newspaper Advertisement

Magazine Advertisement

Word of mouth

Poster(s)

Bus / Tram Advertisement

Leaflet

Website

E-newsletter

Other

15b. Can you provide any more information about where you heard about us?

16. Please provide your email address if you wish to sign up to our newsletter or require a response:

16. Email

Please tick relevant box:

I require a response

I wish to receive the e-newsletter

17. Do you have any additional comments?

17. Additional comments

Contact

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Customer Charter

Opening Dates & Times 2020

Winter Season

October

Tuesday, Wednesday and Thursday 10am - 4.30pm. (last admissions 3pm) Except:

Wednesday 28th, Thursday 29th and Friday 30th October: 10am - 6.30pm (last admissions 5pm)

Saturday and Sunday: 10am - 5.30pm. (last admissions 4pm).

November

These weekend days only:

Sunday 1st, Saturday 7th and Sunday 8th November: 10am - 5.30pm. (last admissions 4pm).