Accessibility

We understand the importance of access for all, so we have taken measures to ensure all of our visitors enjoy a great day with us whatever their ability.

There are access ramps or lifts to all our visitor facilities.

A “smoothway” provides a smoother alternative to the cobbles for wheelchairs and buggies.

Wheelchairs are available for hire from 10am until 4pm for a £10 deposit which is refunded when the wheelchair is returned. If you would like to book a wheelchair in advance, please contact us the day before you visit to check availability.

There are disabled toilets located at the Red Lion Pub, Assembly Rooms and at the Wakebridge Tram Stop.

We do not have a changing places toilet, but for changing of older children and adults, please ask staff for access to the First Aid hut.

We are very sorry, but our Access Tram (suitable for wheelchair users) is not available for the 2024 season due to some mechanical issues which have become a health & safety risk. We hope to have a replacement for this in 2025.

Click here to download our full Access Information for Visitors 2024 (2)

Discounted Admission Charge

The Museum offers free admission for one carer per disabled person and a discounted rate for our disabled visitors, but you need to request this on arrival – these tickets cannot be pre-booked. Please click here for ticket prices.

Disabled Parking

There are 8 disabled parking spaces located by the main entrance.

Breastfeeding Friendly

We are breastfeeding friendly and you are welcome to breastfeed wherever you feel comfortable while at our attraction.  If you wish to request a private area, please see the Duty Inspector at Town End tram stop and a facility will be made available for you.

Bus Service to Crich

The Museum has a bus stop directly outside the entrance which is serviced by Littles. All the buses are fully accessible. Buses run from Matlock (140), Ripley (141), Alfreton (140) and Belper (142). Unfortunately, the services do no run on Sundays or Bank Holidays. Click here for a full timetable for the bus service.

Bus Services 143/143A operate. Please see their timetable here: Public Transport in Derbyshire & the Peak District (derbysbus.info)